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Vacant Volunteer Roles
Remote OpportunitiesÂ
Evaluations Coordinator - Little Friends Scholarships | Volunteer | Nov - Mar
Behind every Little Friends Scholarship is a rigorous, fair evaluation process, and we need a numbers-comfortable volunteer to make it work. You'll be the connective tissue between our evaluator panel and the decisions that change children's lives.
What you'll do:
Collate evaluation scores across work-packets of up to 50 applications, identify unanimous outcomes, follow up with evaluators on incomplete data, maintain Excel tracking through the awards process, and draft payment confirmation emails to successful applicants and update payment records accordingly.
What you'll bring:
- Solid Excel skills, including pivot tables and data checking
- Analytical eye and comfort working with structured data
- Available November through March (short break over Christmas/New Year)
- Reliable follow-through; the eval panel depends on you.
Time commitment:
Up to 5 hours per week during evaluation periods, with bursts around work-packet deadlines.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Volunteer Onboarding Assistant - Volunteer Coordination | Volunteer | 2–5 hrs/week
Every volunteer who joins FwD starts their journey through this role. You'll be the first real human touchpoint for new volunteers, making sure the paperwork is right, the systems are updated, and people feel genuinely welcomed from day one.
What you'll do:
Check incoming applications and police checks, update records in Zoho CRM, file documents in SharePoint, add new volunteers to the right Teams channels, send welcome messages, post weekly Friday welcomes to state channels, and call new volunteers within their first two weeks to check in and chat about where they'd like to contribute. You'll also support ongoing retention through follow-up, volunteer recognition programs, and ideas for keeping people engaged ad hoc.
What you'll bring:
- Warm, confident communicator who will be someone's first impression of FwD
- Comfortable making outbound calls and meeting with prospective volunteers to share what FwD is about and encourage applications
- Comfortable following a documented process without constant supervision
- A background in reception, HR, or customer-facing roles would suit this well
- Familiar with email and Microsoft Teams (Zoho CRM training provided)
- Reliable follow-through, because things can fall through the cracks easily in onboarding
Time commitment:
3 to 6 hours per week, remote and flexible.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Monetary Program Coordinator - Programs | Volunteer | 1–5 hrs/week
Behind every payment FwD makes to help a family in crisis, there's someone who assessed the request, checked the rules, helped raised the funds, and made it happen. That's this role.
What you'll do:
Receive monetary assistance requests from registered referral agencies, check documentation and DGR eligibility, apply FwD's funding decision framework, prepare social media fundraising posts, monitor donations, coordinate payment with Accounts, and keep Zoho CRM and a monthly reporting spreadsheet up to date. You'll also handle special cases including gift vouchers, out-of-area agencies, safety-sensitive situations, and requests that need to be redirected to a different program.
What you'll bring:
- Organised and process-driven, comfortable managing multiple requests at different stages at once
- Confident written communicator who can correspond professionally with support workers and internal teams
- Sound judgement when applying policy to varied and sometimes sensitive situations
- Comfortable working independently from a detailed manual without close supervision
- Accurate with data entry and financial record-keeping
- Background in administration, or finance support would suit this well
Time commitment:
Flexible and ongoing. Volume varies week to week.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Volunteer Recognition Coordinator - Volunteer Experience | Volunteer | Flexible 6-8 hrs/per month
FwD's volunteers give a lot. This role exists to make sure they feel it. You'll run the monthly Friends in Action recognition program from end to end, finding the winners, creating the spotlights, and keeping the culture of appreciation alive across all our state teams.
What you'll do:
At the start of each month, review the nominations spreadsheet for the previous month and select one winner per active state. Post a general congratulations to the team, send each winner a personalised message with a link to their winning form, and once the form comes back, create their individual spotlight post in Canva using stats and context gathered from Teams, Zoho, or the Volunteer Manager. Liaise with the Marketing Team to share any spotlight content externally. Mid-month, tag the nominations post on Teams as a reminder, and send a nominations-open email 3 to 4 days before month end. You'll also respond to and amplify volunteer-generated content across Teams channels to keep engagement warm.
The annual Noble Friends Awards program is currently in development. This volunteer will have input into how it takes shape, including designing digital certificates and badges for winners, and exploring light branded options for recognition across states.
What you'll bring:
- Genuinely creative, the spotlight posts are the centrepiece of this role and they should feel special. Templates are available but open to suggestions
- Confident in Canva and happy to spend time getting the design right
- Warm communicator who can write a congratulations message that feels personal
- Self-directed and organised enough to run a monthly cycle
- An eye for what resonates with people
Key contacts:
- National Programs and Volunteer Manager - nominee context and stats when you can't find them elsewhere
- Marketing and Communications Manager - external sharing for spotlight posts
Time commitment:
Approximately 6-8 hours per month, mostly at the start of the month for winner selection and spotlight creation. Flexible and remote.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
In Person OpportunitiesÂ
Sanctuary Team Leader - Programs | Volunteer | Logan/Brisbane/Gold Coast, Newcastle or Melbourne | Varied Hours
A family is about to walk into a home that FwD volunteers have set up for them. As Team Leader, you made that happen. This is a hands-on coordination role where you take the lead on a Sanctuary from the moment you accept to lead through to the key handover seven days later.
What you'll do:
Liaise with the support worker to organise key pickup and return at the property, complete Entry, Checklist and Exit forms at the right times, coordinate furniture delivery and the setup day with the logistics manager and your team of assistants, and handle anything that comes up along the way.
What you'll bring:
- Some weekday flexibility to meet the support worker for key handover (around 30-45 minutes each time, depending on location of the property, arranged at a mutually convenient time)
- Comfortable coordinating a small group on the setup day
- Reliable communicator who follows up and keeps people in the loop
- Physically able to assist with furniture assembly and moving
Time commitment:
Approximately 3 to 7 hours per Sanctuary, spread across up to 7 days. Sanctuaries come up as requests, you only take on what you can commit to.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Sanctuary Assistant - Programs | Volunteer | Logan/Brisbane/Gold Coast, Newcastle or Melbourne | Varied Hours
Sanctuary Assistants show up on setup day and help turn a house into a home, assembling furniture, making beds, and getting the space ready for a family that needs it.
What you'll do:
Help with furniture assembly and placement, make beds, set out kitchen, bathroom and laundry items, and accept furniture deliveries if needed. If anything comes up during the setup, you stay in contact with the Team Leader.
What you'll bring:
- Available flexibly during the week or sometimes weekend for a setup day
- Physically able to help with furniture and moving items
- Comfortable taking direction from the Team Leader
- Reliable
Time commitment:
As much or as little as you can offer on the day. Even a few hours makes a difference. You can choose to assist based on the request post. Date and time arranged by the team leader.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Urgent Request Volunteer - Programs | Volunteer | Newcastle or Melbourne | Varied Hours
When a family needs essential items fast, this role makes it happen. Urgent Requests are smaller and quicker than Sanctuaries, a focused burst of practical help to get items to a family who needs them.
What you'll do:
Pick up a request from the team channel, check what items are available in storage, contact the support worker to confirm what can be provided and arrange a pickup time, coordinate any packing help needed, and complete a quick update form once the goods are collected. Most requests are straightforward, but you'll need to make a judgement call if pickup gets delayed or items aren't available.
What you'll bring:
- Comfortable making and receiving phone calls to coordinate logistics with support workers or their contractors
- Access to the storage location in your area (Newcastle or Melbourne)
- Able to work independently and see a task through from start to finish
- Reliable and responsive, support workers and families are counting on a prompt turnaround
Time commitment:
Varies by request, but most are completed within a few days. You take on requests as they come up and only when you have capacity.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!