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Evaluations Coordinator - Little Friends Scholarships | Volunteer | Nov - Mar
Behind every Little Friends Scholarship is a rigorous, fair evaluation process, and we need a numbers-comfortable volunteer to make it work. You'll be the connective tissue between our evaluator panel and the decisions that change children's lives.
What you'll do:
Collate evaluation scores across work-packets of up to 50 applications, identify unanimous outcomes, follow up with evaluators on incomplete data, maintain Excel tracking through the awards process, and draft payment confirmation emails to successful applicants and update payment records accordingly.
What you'll bring:
- Solid Excel skills, including pivot tables and data checking
- Analytical eye and comfort working with structured data
- Available November through March (short break over Christmas/New Year)
- Reliable follow-through; the eval panel depends on you.
Time commitment:
Up to 5 hours per week during evaluation periods, with bursts around work-packet deadlines.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Monetary Program Coordinator - Programs | Volunteer | 1–5 hrs/week
Behind every payment FwD makes to help a family in crisis, there's someone who assessed the request, checked the rules, helped raised the funds, and made it happen. That's this role.
What you'll do:
Receive monetary assistance requests from registered referral agencies, check documentation and DGR eligibility, apply FwD's funding decision framework, prepare social media fundraising posts, monitor donations, coordinate payment with Accounts, and keep Zoho CRM and a monthly reporting spreadsheet up to date. You'll also handle special cases including gift vouchers, out-of-area agencies, safety-sensitive situations, and requests that need to be redirected to a different program.
What you'll bring:
- Organised and process-driven, comfortable managing multiple requests at different stages at once
- Confident written communicator who can correspond professionally with support workers and internal teams
- Sound judgement when applying policy to varied and sometimes sensitive situations
- Comfortable working independently from a detailed manual without close supervision
- Accurate with data entry and financial record-keeping
- Background in administration, or finance support would suit this well
Time commitment:
Flexible and ongoing. Volume varies week to week.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Volunteer Recognition Coordinator - Volunteer Experience | Volunteer | Flexible 6-8 hrs/per month
FwD's volunteers give a lot. This role exists to make sure they feel it. You'll run the monthly Friends in Action recognition program from end to end, finding the winners, creating the spotlights, and keeping the culture of appreciation alive across all our state teams.
What you'll do:
At the start of each month, review the nominations spreadsheet for the previous month and select one winner per active state. Post a general congratulations to the team, send each winner a personalised message with a link to their winning form, and once the form comes back, create their individual spotlight post in Canva using stats and context gathered from Teams, Zoho, or the Volunteer Manager. Liaise with the Marketing Team to share any spotlight content externally. Mid-month, tag the nominations post on Teams as a reminder, and send a nominations-open email 3 to 4 days before month end. You'll also respond to and amplify volunteer-generated content across Teams channels to keep engagement warm.
The annual Noble Friends Awards program is currently in development. This volunteer will have input into how it takes shape, including designing digital certificates and badges for winners, and exploring light branded options for recognition across states.
What you'll bring:
- Genuinely creative, the spotlight posts are the centrepiece of this role and they should feel special. Templates are available but open to suggestions
- Confident in Canva and happy to spend time getting the design right
- Warm communicator who can write a congratulations message that feels personal
- Self-directed and organised enough to run a monthly cycle
- An eye for what resonates with people
Key contacts:
- National Programs and Volunteer Manager - nominee context and stats when you can't find them elsewhere
- Marketing and Communications Manager - external sharing for spotlight posts
Time commitment:
Approximately 6-8 hours per month, mostly at the start of the month for winner selection and spotlight creation. Flexible and remote.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Sanctuary Program Coordinator Programs | Volunteer | Remote | Flexible hours 2-5 hours/week
When a family escaping domestic violence moves into a new home, FwD has seven days to furnish it completely. As the Sanctuary Program Coordinator, you're the one who makes that happen, by assessing the request, allocating team leaders, updating the CRM and more behind the scenes so the family walks into a home that's ready for them.
What you'll do:
Receive and assess incoming Sanctuary requests from registered referral agencies, liaise with the Logistics Manager to confirm each request is suitable, recruit Team Leaders via Microsoft Teams, assign them in Zoho CRM and trigger the automated communications, monitor each Sanctuary through to completion, and handle anything that comes up along the way including declining requests, managing key handover issues, or converting a request to a different program type. You'll also share volunteer and client feedback with the wider team once a Sanctuary is complete.
What you'll bring:
- Organised and calm under moving parts, because several Sanctuaries may be running at once
- Confident written communicator who is comfortable managing email and Teams conversations professionally
- Able to follow detailed processes precisely, particularly around CRM data entry where sequence and accuracy matter
- Comfortable making judgment calls and escalating when something falls outside the process
- Background in coordination, case management, or similar would suit this well
Time commitment:
Flexible and ongoing. Volume varies by state and season. (checking platforms approx. 20-30 mins a day).
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
In Person OpportunitiesÂ
Sanctuary Team Leader - Programs | Volunteer | Logan/Brisbane/Gold Coast, Newcastle or Melbourne | Varied Hours
A family is about to walk into a home that FwD volunteers have set up for them. As Team Leader, you made that happen. This is a hands-on coordination role where you take the lead on a Sanctuary from the moment you accept to lead through to the key handover seven days later.
What you'll do:
Liaise with the support worker to organise key pickup and return at the property, complete Entry, Checklist and Exit forms at the right times, coordinate furniture delivery and the setup day with the logistics manager and your team of assistants, and handle anything that comes up along the way.
What you'll bring:
- Some weekday flexibility to meet the support worker for key handover (around 30-45 minutes each time, depending on location of the property, arranged at a mutually convenient time)
- Comfortable coordinating a small group on the setup day
- Reliable communicator who follows up and keeps people in the loop
- Physically able to assist with furniture assembly and moving
Time commitment:
Approximately 3 to 7 hours per Sanctuary, spread across up to 7 days. Sanctuaries come up as requests, you only take on what you can commit to.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Sanctuary Assistant - Programs | Volunteer | Logan/Brisbane/Gold Coast, Newcastle or Melbourne | Varied Hours
Sanctuary Assistants show up on setup day and help turn a house into a home, assembling furniture, making beds, and getting the space ready for a family that needs it.
What you'll do:
Help with furniture assembly and placement, make beds, set out kitchen, bathroom and laundry items, and accept furniture deliveries if needed. If anything comes up during the setup, you stay in contact with the Team Leader.
What you'll bring:
- Available flexibly during the week or sometimes weekend for a setup day
- Physically able to help with furniture and moving items
- Comfortable taking direction from the Team Leader
- Reliable
Time commitment:
As much or as little as you can offer on the day. Even a few hours makes a difference. You can choose to assist based on the request post. Date and time arranged by the team leader.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
Urgent Request Volunteer - Programs | Volunteer | Newcastle or Melbourne | Varied Hours
When a family needs essential items fast, this role makes it happen. Urgent Requests are smaller and quicker than Sanctuaries, a focused burst of practical help to get items to a family who needs them.
What you'll do:
Pick up a request from the team channel, check what items are available in storage, contact the support worker to confirm what can be provided and arrange a pickup time, coordinate any packing help needed, and complete a quick update form once the goods are collected. Most requests are straightforward, but you'll need to make a judgement call if pickup gets delayed or items aren't available.
What you'll bring:
- Comfortable making and receiving phone calls to coordinate logistics with support workers or their contractors
- Access to the storage location in your area (Newcastle or Melbourne)
- Able to work independently and see a task through from start to finish
- Reliable and responsive, support workers and families are counting on a prompt turnaround
Time commitment:
Varies by request, but most are completed within a few days. You take on requests as they come up and only when you have capacity.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!
VIC Storage Coordinator | Operations and Logistics | Volunteer | On site | Tullamarine/Coburg, Melbourne VIC
When a family is moving into a new home, the furniture and essentials they receive come from this storage unit. As the VIC Storage Coordinator, you keep it running; organised, stocked, and ready to support Sanctuaries and Urgent Requests across Victoria.
What you'll do:
Assess and accept donated items, coordinate collections using site vehicles and volunteers, maintain accurate inventory records, dispatch furniture to Sanctuaries via FwD's preferred removalist, and ensure someone is on hand when support workers collect Urgent Request items. You will report monthly to the Logistics and Warehouse Manager and flag any stock shortfalls so purchases can be arranged.
What you'll bring:
- Physically capable of manual handling and comfortable on your feet
- Current Australian driver's licence
- Organised and reliable with accurate record-keeping
- Comfortable coordinating a small group of volunteers
- A background in warehousing, logistics, or coordination is a bonus but not required
Time commitment:
Minimum one day per week, flexible scheduling.
INTERESTED? Click below to register your interest, and add this role title in your Application!
Please click here to apply for this role!
Already a volunteer? Email your expression of interest with your skills and resume to volunteer@friendswithdignity.org.au from your FwD email and we will get back to you!